bonetti Posted December 4, 2008 Share Posted December 4, 2008 Anyone tell me how to get rid of Tojan.Pandex and Hacktool.Rootkit. Basically it turns our PC into a proxy sever for spam everytime it is turned on. Norton doesnt touch it and actually says that everything is perfect!!! Thanks Link to comment Share on other sites More sharing options...
Mod Posted December 4, 2008 Share Posted December 4, 2008 Rid norton as much as you can then install AVG Antivirus and also a program called CC Cleaner. Run both and rid everything with that reference. For safety, totally back up now onto CD, etc everything you want to keep from the computer (photos, etc). Disconnect your modem beforehand. Link to comment Share on other sites More sharing options...
bonetti Posted December 4, 2008 Author Share Posted December 4, 2008 Rid norton as much as you can then install AVG Antivirus and also a program called CC Cleaner. Run both and rid everything with that reference. For safety, totally back up now onto CD, etc everything you want to keep from the computer (photos, etc). Disconnect your modem beforehand. Thnaks Mod What do you mean by: 'and rid everything with that reference.' Ta Link to comment Share on other sites More sharing options...
Mod Posted December 4, 2008 Share Posted December 4, 2008 Norton itself is a pain in the ass, so uninstall Norton and all the other crap it puts on your computer (symantec updates, etc) Link to comment Share on other sites More sharing options...
Mod Posted December 4, 2008 Share Posted December 4, 2008 oh and here is.. AVG : http://free.avg.com/download?prd=afe and Ccleaner: http://www.filehippo.com/download_ccleaner/ Link to comment Share on other sites More sharing options...
bonetti Posted December 4, 2008 Author Share Posted December 4, 2008 oh and here is..AVG : http://free.avg.com/download?prd=afe and Ccleaner: http://www.filehippo.com/download_ccleaner/ Should I disable 'System Restore' before I run these? Ta Link to comment Share on other sites More sharing options...
Mod Posted December 4, 2008 Share Posted December 4, 2008 Yep can do, shouldn't make a difference. I take it you have XP? Link to comment Share on other sites More sharing options...
bonetti Posted December 4, 2008 Author Share Posted December 4, 2008 Yep can do, shouldn't make a difference.I take it you have XP? yep Link to comment Share on other sites More sharing options...
Mod Posted December 4, 2008 Share Posted December 4, 2008 Once installed and Norton gone, restart in safemode and run AVG and Ccleaner if it lets you (be careful what you delete manually on Ccleaner, make sure you rid the dodgy looking start-up programs) Link to comment Share on other sites More sharing options...
bonetti Posted December 4, 2008 Author Share Posted December 4, 2008 Once installed and Norton gone, restart in safemode and run AVG and Ccleaner if it lets you (be careful what you delete manually on Ccleaner, make sure you rid the dodgy looking start-up programs) Thanks for all you help Mod- Ill blitz it tomorrow Link to comment Share on other sites More sharing options...
bonetti Posted December 5, 2008 Author Share Posted December 5, 2008 All sorted now - about 7 trojans + loads of other mal crap found - the pleasure of having a communal PC in the office! Important point though - Norton (cost £50 pa) found none of this and says the system 'was secure' only to go on and send thousands of Spam emails I will never use Norton again Thanks for all your help Mod - really appreciated Link to comment Share on other sites More sharing options...
Mod Posted December 5, 2008 Share Posted December 5, 2008 Glad it's sorted mate, you're right, because something is £50, people assume it is better than a free option. Norton to me, is itself a virus, it spreads so much of it's crap all over your system. Link to comment Share on other sites More sharing options...
dkw Posted December 6, 2008 Share Posted December 6, 2008 try as many spyware programs as possible. try malwarebytes anti malware, spybot s&d, adaware and cc cleaner. should do the trick. Link to comment Share on other sites More sharing options...
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