Anyone tell me how to get rid of Tojan.Pandex and Hacktool.Rootkit.

Basically it turns our PC into a proxy sever for spam everytime it is turned on. Norton doesnt touch it and actually says that everything is perfect!!!

Thanks

Rid norton as much as you can then install AVG Antivirus and also a program called CC Cleaner. Run both and rid everything with that reference.

For safety, totally back up now onto CD, etc everything you want to keep from the computer (photos, etc). Disconnect your modem beforehand.

Rid norton as much as you can then install AVG Antivirus and also a program called CC Cleaner. Run both and rid everything with that reference.

For safety, totally back up now onto CD, etc everything you want to keep from the computer (photos, etc). Disconnect your modem beforehand.

Thnaks Mod

What do you mean by:

'and rid everything with that reference.'

Ta

Norton itself is a pain in the ass, so uninstall Norton and all the other crap it puts on your computer (symantec updates, etc)

oh and here is..

AVG : http://free.avg.com/download?prd=afe

and

Ccleaner: http://www.filehippo.com/download_ccleaner/

oh and here is..

AVG : http://free.avg.com/download?prd=afe

and

Ccleaner: http://www.filehippo.com/download_ccleaner/

Should I disable 'System Restore' before I run these?

Ta

Yep can do, shouldn't make a difference.

I take it you have XP?

Yep can do, shouldn't make a difference.

I take it you have XP?

yep

Once installed and Norton gone, restart in safemode and run AVG and Ccleaner if it lets you (be careful what you delete manually on Ccleaner, make sure you rid the dodgy looking start-up programs)

Once installed and Norton gone, restart in safemode and run AVG and Ccleaner if it lets you (be careful what you delete manually on Ccleaner, make sure you rid the dodgy looking start-up programs)

Thanks for all you help Mod- Ill blitz it tomorrow

All sorted now - about 7 trojans + loads of other mal crap found - the pleasure of having a communal PC in the office!

Important point though - Norton (cost £50 pa) found none of this and says the system 'was secure' only to go on and send thousands of Spam emails

I will never use Norton again

Thanks for all your help Mod - really appreciated

Glad it's sorted mate, you're right, because something is £50, people assume it is better than a free option.

Norton to me, is itself a virus, it spreads so much of it's crap all over your system.

try as many spyware programs as possible. try malwarebytes anti malware, spybot s&d, adaware and cc cleaner. should do the trick.