A classic example of the club not thinking this through. Can't find anything about this on the club website.
Bruce Buck has taken the unusual step to write to fans confirming the club are looking into how they dealt with providing travel to the Europa League Final in Baku last month.
The Blues failed to sell out their 5801 allocation for the showpiece occasion in Azerbaijan’s capital city.
Only around 2000 made the trip from the UK to see Chelsea beat rivals Arsenal 4-1, with many unwilling to pay for flights that rose above £1000 or take the days off work required to attend a match taking place 2500 miles away.
Chelsea, via Thomas Cook, did provide a fly-in and out service (with no overnight stay in the country) which cost £979 per person, but the price was met with criticism from supporters.
The Chelsea Supporters Trust released a statement the week before the final expressing disappointment in the club’s handling of the situation and also hit out at UEFA’s decision to play the fixture in Baku.
Buck has written to the people that did buy a ticket this week saying Chelsea are reviewing what took place to avoid any repeat in future.
He said: “I wish to reassure you that since the Europa League final in Azerbaijan, the club has been taking time to carefully consider any lessons to be learned from the experiences of our supporters who attended the match.
“We have been and we will continue to discuss internally if there was more we could have done to help you get to and from Baku.
“This is also a matter we will raise with the Fans’ Forum and other supporter groups. We are always learning.
“I also want to make sure all of you know our players and management, and indeed Chelsea fans everywhere, truly appreciated the extraordinary effort you put into attending the final.
“We know it was not an easy journey, with fans taking a variety of innovative routes through Moscow, Dubai, Budapest, Frankfurt, Tbilisi and elsewhere using a combination of airplanes, minivans, trains, and even a bit of hitchhiking.
“Your commitment to the cause must be commended. You are true Blues who travel over land and sea to support your beloved Chelsea.
“Of course, you returned home with some great memories: another major trophy for the club’s trophy cabinet; seeing Mr Abramovich beaming proudly at the medal awards ceremony; and saying goodbye to Eden Hazard, one of the greatest to ever play in the Premier League.
“Again, thank you for your incredible support. Keep the blue flag flying high.”
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