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What the f............?!?


geezer

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Just gone onto the official site to order my ticket for the Juve game and when I go to renew my ticket I get a message come up saying "warning, you are about to be redirected to a connection that is not secure. The information you are sending to the current site might be retransmitted to a non-secure site. Do you wish to continue?"

What the f........? Do you really think I'm going to submit my credit card details complete with cv2 number to a site that is not secure? What the f**k are you playing at CFC? You have a duty of care to 'customers of your brand'.

I absolutely refuse to buy tickets on line until you secure the connection. Might mean I'll miss the game but at least I'll still have money in my account.

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Although I wholeheartedly agree with you, here is a little trick one of my lecturers told me. Have another card issued to your name by a bank. Keep it empty or at minimum balance (some banks require that). Whenever you need to pay for something online, transfer the amount of your purchase to that card and use it to make the purchase. This can be easily done either by E-pay or online banking. They can't take your money if there is nothing in the card.

I actually advise everyone who shops online to do that, secure connection or not.

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That's all very well Virosh but it's not just about the money available on the card. The fraudster will get hold of a lot of other personal information with you and potentially take over your identity which can be even more soul destroying than losing money from your account because it can take months to effectively win back your own identity and sort out the numerous bogus accounts opened up by these bar stewards. Working in the Telecoms industry I see more examples of identity theft than most and to say it's reaching epidemic proportions would not be overstating the problem.

Whereas your idea is a good one the truth is you won't get the few thousand people who will be ordering their tickets via what is according to Pete Kenyon a 'global brand' doing that and this is where the club are letting us down. Would we expect major on line shopping companies not to have a secure site when paying by card? Of course we wouldn't so why are Chelsea any different?

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That's all very well Virosh but it's not just about the money available on the card. The fraudster will get hold of a lot of other personal information with you and potentially take over your identity which can be even more soul destroying than losing money from your account because it can take months to effectively win back your own identity and sort out the numerous bogus accounts opened up by these bar stewards. Working in the Telecoms industry I see more examples of identity theft than most and to say it's reaching epidemic proportions would not be overstating the problem.

Whereas your idea is a good one the truth is you won't get the few thousand people who will be ordering their tickets via what is according to Pete Kenyon a 'global brand' doing that and this is where the club are letting us down. Would we expect major on line shopping companies not to have a secure site when paying by card? Of course we wouldn't so why are Chelsea any different?

Like I said, I wholeheartedly agree with you. I was just trying to help. And, yes, it is a crying shame one of the biggest names in football cannot think of employing something as simple as that.

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at least I'll still have money in my account.

What money? You have money?? Really???

But better be safe than sorry, Geezer, you're absolutely right. My credit card was copied once (and it even may have happened at The Butcher's Hook, across The Bridge), and my account was raided. Thankfully I got it all back, but the aggro it gave me was terrible.

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Safest way is to pay by credit card rather than debit card. I am 99% sure you are protected from theft by your CC's insurance policy (worth checking). If something appears on your credit card statement that means nothing to you then you report it to your card provider and they put the transaction on hold whilst they investigate (normally they try and track down what it was for and get a copy of any sort of invoice or equivalent for you)

If it transpires that it was theft/fraud then you don't have to cover the transaction.

Bit of a hassle but much better than debit card fraud as you never actually lose the money.

Like I said check with your credit card provider first!

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