bluewilky Posted July 10, 2012 Share Posted July 10, 2012 Hi lads and lassies I was wondering if anybody has ever had problems with deliveries from the CFC online megastore? I ordered one of the Champions League polo shirts and it was posted to me (in Brussels) on the 14th June. I have contacted them and they said oh wait 20 working Days Mon-Sat and if it does not come to contact them again, well I have and all's i got was an automated email saying that the email will be responded to within 72 hours, 72 hours??? f**king customer service me hole! Just wondering if other people had any problems? Cheers Link to comment Share on other sites More sharing options...
Valerie Posted July 10, 2012 Share Posted July 10, 2012 No, never. Always received my orders pretty quickly. Link to comment Share on other sites More sharing options...
stevo Posted July 10, 2012 Share Posted July 10, 2012 They can be very slow, maybe they have a stock problem. Link to comment Share on other sites More sharing options...
kitierkatba Posted July 10, 2012 Share Posted July 10, 2012 I ordered the special commemorative CL jersey from the US Chelsea Megastore. It said on the page that it would ship Late June. I later called them to ask about it and they said it was now "Late July". I was hoping late july meant I would somehow get it before July 18 when I'm going to see Chelsea FC take on the Seattle Sounders. So I called them again and they said "Late August". That was the last straw I cancelled my order and bought a (regular home not CL) jersey from the local soccer shop. I thought the customer service was great, they answered quickly and cancelled my orders like I wanted. But the long wait for shipping really killed my enthusiasm. Link to comment Share on other sites More sharing options...
JoeyN Posted July 11, 2012 Share Posted July 11, 2012 I ordered the new Chelsea training polo shirt about 2 weeks ago. Haven't got it yet unfortunately. Think it's a stock problem. Link to comment Share on other sites More sharing options...
stevo Posted July 11, 2012 Share Posted July 11, 2012 They normally deliver within 3 days if it's in stock or a on the day of release if it's pre ordered unless they have stock issues, in which case I have opted for a refund, they seem to have very slow suppliers. Link to comment Share on other sites More sharing options...
Stewartd7 Posted July 11, 2012 Share Posted July 11, 2012 Got an e-mail from them saying adidas were running a bit slow for the new training gear.Wouldnt worry too much Link to comment Share on other sites More sharing options...
AdelaideChelsea Posted July 13, 2012 Share Posted July 13, 2012 I use the Asia Megastore and it is the tops tbh. Probably due to it not being run by Kitbag. Link to comment Share on other sites More sharing options...
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